Tom Talks Microsoft Teams and Microsoft 365 news and opinions

Tom Arbuthnot speaking at Call and Contact Centre Expo 2021, Microsoft Teams Contact Centres Options

 

I am excited to be speaking at Call & Contact Centre Expo, ExCeL London on 16 Nov 2021. I will be talking about Microsoft Teams Contact Centres, Understanding Your Options

Now that the news has broken about Microsoft positioning Dynamics 365 Customer Service at a Microsoft native contact centre option, there is even more to talk about!

The session is 14:45 – 15:15 in the CCC Keynote Theatre, hope to see you there!

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Tom Arbuthnot – Microsoft Teams Contact Centres, Understanding Your Options – Call & Contact Centre Expo 2021

About the author

Tom Arbuthnot

A Microsoft MVP and Microsoft Certified Master, Tom Arbuthnot is Principal Solutions Architect at Microsoft Collaboration specialists Modality Systems.

Tom stays up to date with industry developments and shares news and his opinions on his blog, Microsoft Teams Podcast and email list. He is a regular speaker at events around the world.

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Tom Talks Microsoft Teams and Microsoft 365 news and opinions