Microsoft’s new financial year has just started and it kicks off with Microsoft Inspire, their annual event for Microsoft partners. Inspire is where Microsoft set out their themes and focus for the year and highlights the partner opportunities. Digital again this year (hopefully back to in-person in 2023) it’s on July 19–20, 2022. You can register free here. Overall there are 216 sessions across...
I am excited to be speaking at Call & Contact Centre Expo, ExCeL London on 16 Nov 2021. I will be talking about Microsoft Teams Contact Centres, Understanding Your Options Now that the news has broken about Microsoft positioning Dynamics 365 Customer Service at a Microsoft native contact centre option, there is even more to talk about! The session is 14:45 – 15:15 in the CCC...
Commsverse is a community Microsoft Teams Conference run independently by industry experts in Microsoft Collaboration and Communication. I am excited to be doing a session on Keys to Microsoft Teams Governance Success. The online event is completely free to register to watch live. All sessions are streamed live as they happen. It is a multi-time zone conference. This means it will be between 10am...
Good news, Microsoft Ignite 2020 is a go. This year it’s a new location, New Orleans in Louisiana. It’s September 21st to the 25th. Pre-registrations are already open, meaning you can register for free to be first to be alerted when tickets go on sale. It always sells out and hotels and flights go fast, so best to book early to avoid disappointment. Looking forward to this one! Pre-registration...
I’m excited to be speaking at GCI’s upcoming Public Sector event Wednesday 3rd July 2019 in London. Join GCI and Microsoft’s Public Sector Modern Workplace Director, Craig Fellowes, for a breakfast briefing at the Amba Hotel Marble Arch in London where we’ll demonstrate the importance of the Modern Workplace for Public Sector organisations. You’ll also hear from GCI customer, Thrive Homes, who...