I would love to get all the great people in the community around for a chat more often, that’s the simple goal of Teams Fireside Chat. Every first Thursday of the month at 16:00 UK (aiming to catch the end of the Europe day and start of the US day) we’ll have a Teams meeting with an information-packed 20-minute session from an expert, then we will open the floor to questions and chat. Chat could...
Each year in January we do a special UC Today Microsoft Teams Monthly show where we talk to experts from across the industry and get their predictions for the year ahead. Last year some people got them spot on, particularly around contact center. This year we have some great predictions from Patrick Watson, Senior Analyst, Cavell Group Randy Chapman, MVP & Modern Workplace Architect, Symity...
Since launching the SLA for Microsoft Teams has been 99.9% uptime, today Microsoft updated their Service Level Agreements (SLA) for Online Services to change that to 99.99% uptime, but specifically for Calling Plans, Phone System and Audio Conferencing. Microsoft Teams – Calling Plans, Phone System and Audio Conferencing SLA and Service credit Monthly Uptime Percentage Service Credit <99.99%...
Interesting news today, Microsoft launched a new Teams only SKU, Microsoft Teams Essentials. While Microsoft has generally moved away from single product SKU’s towards various Office 366 bundle plans, they must feel there is a demand for customers who are not ready for/don’t want full Office 365 but are specifically shopping for a chat and meetings solution. Possibly overwhelmed by moving up to...
Microsoft already offers a special SKU (Stock Keeping Unit, or single product/service you can buy) for SMB customers (up to 300 users) called Microsoft 365 Business Voice. Microsoft 365 Business Voice combined Teams Phone (the licence to turn Teams into a proper phone) Either a Microsoft calling plan or a partner PSTN connectivity option (Direct Routing at the time) Microsoft PSTN dial-in audio...