Enterprise connect focuses on the issues central to enterprise communications and collaboration. Due to continuing world events, it’s all virtual and free to attend this year. Highlights include: Five industry keynotes from Microsoft, Cisco, Zoom, RingCentral, and AWS Thought-leading General Sessions featuring enterprise communications decision-makers, contact center technology leaders, and...
I like keeping an eye on Azure Communication Services, Microsoft’s CPaaS that is also the underpinning of Microsoft Teams Two Interesting customers have recently come up. Firstly LinkedIn (a Microsoft company) are using ACS to allow users to quickly set up and join video meetings within LinkedIn’s messaging environment without needing to sign in anywhere else or download anything. In the browser...
There is never a dull moment in the UC and collaboration world. This week, Five9 Cloud Contact Center was officially added to the Microsoft Teams certified contact center list. Having previously been on the pending list. The Teams integration is via the “connect model”, using Microsoft certified SBCs and Direct Routing to connect the contact center solution to Teams phone users. Five9 has been...
Normally the summer things quiet down, but still, a lot going on in the Microsoft Teams space. This month in the UC Today news podcast we talk about: Microsoft 365 price increases and Microsoft adding unlimited Microsoft Teams Meeting PSTN dial-in to enterprise, business, frontline, and government licences – ... Microsoft hires former Uber exec an effort to grow its Teams consumer business...
In a blog today Microsoft announced some coming price increases for Microsoft 365 and Office 365 plans Office 365 E1 from $8 to $10 per user per month Office 365 E3 from $20 to $23 per user per month Office 365 E5 from $35 to $38 per user per month Microsoft 365 Business Basic from $5 to $6 per user per month Microsoft 365 Business Premium from $20 to $22 per user per month Microsoft 365 E3 from...