Tom Arbuthnot speaking at Call and Contact Centre Expo 2021, Microsoft Teams Contact Centres Options

 

I am excited to be speaking at Call & Contact Centre Expo, ExCeL London on 16 Nov 2021. I will be talking about Microsoft Teams Contact Centres, Understanding Your Options

Now that the news has broken about Microsoft positioning Dynamics 365 Customer Service at a Microsoft native contact centre option, there is even more to talk about!

The session is 14:45 – 15:15 in the CCC Keynote Theatre, hope to see you there!

Tom Arbuthnot – Microsoft Teams Contact Centres, Understanding Your Options – Call & Contact Centre Expo 2021