An interesting new reporting service for Microsoft Teams is enabling some new Teams Auto Attendant & Call Queue 3.0 reports.
The new reports show the number of calls being processed by auto attendants and call queues and some agent performance insights. The latest V3.0.4 was published on November 18, 2022.
It looks like they are connecting to api.interfaces.records.teams.microsoft.com, which is an API endpoint used by PowerShell and Teams Admin Center. Note it’s not a supported API endpoint to directly connect to.
As noted on learn, Voice Applications Analytics Collector (VAAC) service is providing data for the following Power BI reports: