Tom Talks Microsoft Teams and Microsoft 365 news and opinions

TagMicrosoft Teams

Microsoft Teams related content

What is Microsoft Teams (free)? What are the differences with Microsoft Teams paid?

What is Microsoft Teams (free)? “Microsoft Teams (free)”, an odd name I know, is the version of Teams for home/consumer. The free link for Microsoft Teams has “teams-for-home” in the URL. It has also been called “Teams for Life” and “Microsoft Teams for personal and small business use”. It is the version of Teams which has the “Communities for Teams” feature in it, which is basically the “teams”...

2023 Microsoft Teams Predictions, UC Today January Podcast

This month on the UC Today podcast, we got 10 industry experts to give their 2023 Microsoft Teams predictions Ryan Herbst, UnifiedCommunications.com Patrick Watson, Cavell Group Simon Leyland, CloudInteract Scott Riley, Cloud Nexus Randy Chapman, UC Status Kevin Keiller, EnableUC Graham Walsh, Neat David Dungay, UC Today Zeus Kerravala, ZK Research Mark Vale, Commsverse Check out their...

ROGER365.io becomes 7th Extend Certified Microsoft Teams Contact Center

  ROGER365.io has attained Microsoft Extend Contact Center Certification. From their website, “ROGER365.io is a powerful omnichannel Contact Center cloud solution for Microsoft Teams that includes telephone webchat, WhatsApp, SMS, and more. All these channels are handled with a single app that gives agents a full range of Contact Center tools and links them seamlessly to automations and...

Microsoft Teams Rooms Solution Sales Professional 2023 Badge, Learning Path and Exam

Thanks to Nicky Chapman, UK&I DPSS Lead I Microsoft Teams & Devices, for the heads up on this. The new Microsoft Teams Rooms Solution Sales Professional 2023 Badge is here. This is an exam and badge that individuals at Microsoft partners can attain for free, showcasing their sales expertise and solution-selling skills across Microsoft Teams Rooms solution. Microsoft Teams Rooms Solution...

Microsoft Teams Voice Applications Analytics Collector (VAAC) service

An interesting new reporting service for Microsoft Teams is enabling some new Teams Auto Attendant & Call Queue 3.0 reports. The new reports show the number of calls being processed by auto attendants and call queues and some agent performance insights. The latest V3.0.4 was published on November 18, 2022. It looks like they are connecting to api.interfaces.records.teams.microsoft.com, which...

Tom Talks Microsoft Teams and Microsoft 365 news and opinions
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