Gartner have released their annual Magic Quadrant for Unified Communications (Bern Elliot, Steve Blood).
Gartner think of UC as being divided into 6 areas; Telephony, Conferencing, Messaging, Presence and IM, Clients and Communications-enabled applications.
This year Microsoft have been placed in the converted “top right”, taking the lead over Cisco.
Microsoft have allowed access to the full report via their analyst site:
http://www.microsoft.com/en-us/news/itanalyst/
Magic Quadrant for Unified Communications
Aug. 04, 2014
Gartner, Inc.
Gartner positions Microsoft in the Leaders quadrant in its Magic Quadrant for Unified Communications. Gartner writes “UC offers the ability to significantly improve how individuals, groups and companies interact and perform.” The report identifies five UC characteristics that will impact the success of a product and the satisfaction of users, including the user experience, mobility, interoperability, cloud and hybrid and broad solution appeal.
