Microsoft just announced a new program, Operator Connect Accelerator. The programme will allow certified partners to quickly onboard operators to Microsoft Teams Operator Connect. This blog covers what Operator Connect Accelerator (OCA) is, who the launch partners are and how it affects customers and telco providers. Firstly, to understand Operator Connect Accelerator, you have to understand...
This month we talk about Recording and Contact Center API no longer part of Advanced Comms Microsoft Teams native ARM64 client for Windows 10 on ARM Teams Offline mode Features coming to Microsoft Teams Room for Android This quarter: 1080P outgoing video resolution 3×3 gallery view for Microsoft Teams Rooms on Android Large gallery view and Together Mode on Microsoft Teams Rooms on Android...
September’s edition of the Microsoft monthly podcast begins with some further follow up on last month’s big news. The podcast covers some previously uncovered areas of the Skype for Business Online retirement date announcement. We explore how the news impacts, customers and in particular, those that have purchased 3IP Phones. After reviewing the additional Skype info the pod then...
Gartner have released their annual Magic Quadrant for Unified Communications (Bern Elliot, Steve Blood). Gartner think of UC as being divided into 6 areas; Telephony, Conferencing, Messaging, Presence and IM, Clients and Communications-enabled applications. This year Microsoft have been placed in the converted “top right”, taking the lead over Cisco. Microsoft have allowed access to...