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Microsoft named a 2018 Gartner Peer Insights Customers’ Choice for both Unified Communications and UCaaS

Gartner explains, “The Gartner Peer Insights Customers’ Choice is a recognition of vendors in this market by verified end-user professionals, taking into account both the number of reviews and the overall user ratings.” To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate. Reviews are spread across many verticals including...

Microsoft move ahead of Cisco in Gartner Magic Quadrant for UC – link to full report

Gartner have released their annual Magic Quadrant for Unified Communications (Bern Elliot, Steve Blood). Gartner think of UC as being divided into 6 areas; Telephony, Conferencing, Messaging, Presence and IM, Clients and Communications-enabled applications. This year Microsoft have been placed in the converted “top right”, taking the lead over Cisco.     Microsoft have allowed access to...

Tom Talks Microsoft Teams and Microsoft 365 Collaboration news and opinions