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Avaya Session Border Controllers will be certified for Microsoft Teams Direct Routing

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Hot on the heels of Cisco who have certified a number of their session border controllers for Microsoft Teams Direct Routing, we now get official news that some Avaya Session Border Controllers will be certified for Microsoft Teams Direct Routing in 2020 Q3.

This will mean customers with these Avaya SBC’s will be able to leverage them to directly connect to a PSTN carrier and to interop PSTN calls between Microsoft Teams Phone System and Avaya. No details yet of which models and versions, will be certified. It will possibly be the Avaya Session Border Controller for Enterprise, also know as the Sipera E-SBC.

Microsoft works with each Direct Routing certified vendor to:

  • Jointly work on the SIP interconnection protocols.
  • Perform tests using a third-party lab. Only devices that pass the tests are certified.
  • Run daily tests with all certified devices in production and pre-production environments. Validating the devices in pre-production environments guarantees that new versions of Direct Routing code in the cloud will work with certified SBCs.
  • Establish a joint support process with the SBC vendors.

When certified, the relevant models will appear on the official Microsoft list here.

To find out when they are certified you can sign up for my blog updates here.

Microsoft Roadmap reference 66465

About the author

Tom Arbuthnot

A Microsoft MVP and Microsoft Certified Master, Tom Arbuthnot is Principal Solutions Architect at Microsoft Collaboration specialists Modality Systems.

Tom stays up to date with industry developments and shares news and his opinions on his blog, Microsoft Teams Podcast and email list. He is a regular speaker at events around the world.

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Tom Talks Microsoft Teams and Microsoft 365 news and opinions