Previously Microsoft dealt with Microsoft provided PSTN number porting and number provision issues via some specific email addresses (like ptneu@microsoft and gcstnmsd@microsoft). As of July 22, 2021, the email system has been retired and replaced with a new dedicated portal. The portal is at but can also be reached via the Teams Admin center: Hopefully, this will make it easier to manage...
One good session from Inspire 2021 was on partners growing their Teams practice and the opportunity around Teams Phone. The session included a Teams Calling roadmap update. Image from The Year of Teams Phone – Grow Your Practice Most of this was already known about, but something public for the first time is “Client SDK to support ISV attendant console solutions”. What is an SDK? SDK stands for...
One of the big announcements from Microsoft Inspire last week was the integration between Microsoft Teams and Microsoft Dynamics 365, Microsoft’s enterprise resource planning (ERP) and customer relationship management (CRM) platform. Microsoft is “launching” the same news multiple times these days, as it was also announced at Ignite, the customer conference in March 2021. Tom Morgan did a good...
A few days ago I posted about the new MS-740: Troubleshooting Microsoft Teams (beta) exam. Skills measured Troubleshoot Microsoft Teams voice issues (15-20%) Troubleshoot issues with Microsoft Teams meetings and live events (20-25%) Troubleshoot federation issues (10-15%) Troubleshoot issues signing into Microsoft Teams (15-20%) Troubleshoot teams and channels (10-15%) Troubleshoot issues with...
Something I’m personally really excited about, Microsoft Teams is getting an option to set your sound to high fidelity. This can be used to reproduce music in high quality for things like online exercise classes, music classes or live music performances, but also to join teams meetings with more high-end microphones and not have teams compress and “optimise” the audio. It will provide the option...