Following on from my previous post on Lync Client errors, here is a list of ms-diagnostic errors from SIP clients. http://msdn.microsoft.com/en-us/library/gg132446(v=office.12).aspx Note that the following…
I was troubleshooting a client error which I hadn’t seen before “Call was not transferred because [user name] does not have an audio device set…
LifeSize have been adding a lot of fixes and features in their latest firmware releases. Here is how to upgrade the firmware. The process is basically the same across the range.
Note you will need to be under support with LifeSize to get access to the latest firmware, and unfortunately they will charge you a recertification fee if you fall out of support and want to be covered again.
Log onto your LifeSize unit to get the serial number (blurred for security reasons). You can also get this from the units physical label.
![clip_image001_thumb1[4]](https://tomtalks.blog/wp-content/uploads/2011/03/clip_image001_thumb14.png "clip_image001_thumb1[4]")
Head to this link and input your serial number
http://software.lifesize.com/license/
![clip_image002_thumb1[4]](https://tomtalks.blog/wp-content/uploads/2011/03/clip_image002_thumb14.png "clip_image002_thumb1[4]")
Download the latest firmware build.
Note this relates specifically to the model *and* serial number, you have to download the build per unit, i.e. don’t download one image for all your units (there is an additional server product to do this in larger environments).
![clip_image003_thumb1[4]](https://tomtalks.blog/wp-content/uploads/2011/03/clip_image003_thumb14.png "clip_image003_thumb1[4]")
I have installed the Final SP1 build onto my Exchange 2010 lab server. All went smoothly, below are the details and some screenshots. Here are…