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Microsoft Teams and Office 365 news and opinions

Understanding and Reporting on Non-Discoverable Hidden Microsoft Teams

Public and Private teams In Microsoft Teams there are two types of team, Public and Private. Public means anyone in the organisation (tenant) can join the team at any time without any approval Private means owners of the team must admit new members. I’m not in love with the names as these types have no bearing as to there being external guests (from other organisations/tenants) in the team. Open...

Microsoft Teams will block clients older than 3 months and warn to update if client is older than 1 month

How does Microsoft Teams desktop client update? As a modern online service, the Microsoft Teams client desktop client auto-updates approximately every two weeks. Teams desktop client updates are released after internal testing and validation through the Technology Adoption Program (TAP). Updates are usually on a Tuesday. In rare scenarios when a critical update is required, Teams will bypass this...

CVP Jeff Teper takes over leadership of Microsoft Teams, What does it mean for the Future?

Exciting news this week. Jeff Teper, who is Microsoft Corporate Vice President of Office apps, SharePoint, OneDrive and Stream is taking over leadership of Microsoft Teams. CVP Brian MacDonald, who has been heading up Microsoft Teams, is retiring. MacDonald conceived of the product that became Microsoft Outlook and served as General Manager of the Microsoft Outlook team for its first release. In...

What is the Microsoft Teams Service Level Agreement? 99.9% Uptime

Microsoft Teams service is run by Microsoft and Microsoft provide customers with a Service Level Agreement. The Service level agreement offers service credits if Microsoft falls below its SLA. Service Credits are your sole and exclusive remedy for any performance or availability issues for any Service under the Microsoft Agreement and SLA. The Service Credits awarded in any billing month for a...

6 Power BI Reports for Microsoft Teams Call Quality Dashboard (CQD)

Call Quality Dashboard (CQD) is an online reporting tool that provides insight into the quality of calls made using Microsoft Teams. It is available at . Its functionality has come on leaps and bounds since the initial release, recently adding Near Real-Time (sessions appear in CQD in under 30 minutes), Personally Identifiable Information for 30 days (users full IP address, MAC address, BSSID...

How to edit Microsoft Teams IP Phone Device Name, Organization Asset Tag and Notes

All Microsoft Teams IP Phones are managed and updated through the Teams Admin Center (admin.teams.microsoft.com). Each Phones settings in the teams admin center has custom fields for organisations to use: Organization asset tag, Notes. You can see them if you click into a specific phone and details you can see them. However, there is no obvious way to edit them from this screen. You actually edit...

Microsoft Teams Out Loud Monthly Podcast January 2020

The latest UC Today Microsoft Teams Out Loud Podcast is now available on all the usual platforms. This month we talk about Lenovo ThinkSmart View $349 Microsoft Teams 8-inch screen Personal Video Endpoint Forrester Total Economic Impact (TEI) study of Microsoft Teams Cloud Voice January 2020 Upcoming Features from Microsoft Teams blog – focused on first line workers Events: UC Summit 2020...

MS-700: Managing Microsoft Teams Exam Prep Guide and Resources

The single Microsoft Exam MS-700: Managing Microsoft Teams gives you the Microsoft 365 Certified: Teams Administrator Associate certification. The exam was in beta and beta results were recently released and I’m pleased to say I passed. Graham Hosking (LinkedIn, Twitter) a friend and TS at Microsoft also passed. We pooled our thoughts and resources together for this prep guide. Think we missed...

Tom Talks Microsoft Teams and Office 365 news and opinions