Tom Talks Microsoft Teams and Microsoft 365 news and opinions

First Microsoft Teams Phones are Generally Available from Yealink. AudioCodes, Crestron and Polycom coming soon


It’s official, both on the Microsoft documentation and the Yealink website, Yealink phones are the first generally available IP Phones Microsoft Teams. From the Microsoft documentation, it also looks like the Crestron M100 is GA, with more Crestron phones coming soon.




Firmware and admin guides are available on the Yealink site:


Teams Phone user experience

From Microsoft documentation, User sign-in with credentials


User sign-in via PC/smartphone


Personal/shared mode

After successful sign-in, the user can choose whether the device will be used for personal use or in a shared conference room.


The Teams phone experience is optimized based on the user’s selection.

Personal mode


Shared mode


Calling experience

The Microsoft Teams user can lift the handset or press the speaker button to launch the dial pad on the calling screen. Alternatively, the user can use the hardware buttons (if available) to dial out a number.

On-screen dial pad


Meeting experience

The Microsoft Teams user can navigate to the meetings tab to view their meetings and use the Join button to join their Teams meetings.

Calendar view


Meeting join view



The Microsoft Teams user can access their voicemail when they navigate to the Voicemail tab.


Feature list for desk phones and conference phones

Features Desk Phone (Personal Mode) Conference Room Phone (Shared
Sign in with user credentials Yes Yes
Sign in using PC/Smartphone Yes Yes
Modern Authentication Yes Yes
Phone lock/unlock Yes No
Incoming/Outgoing P2P calls Yes Yes
In-call controls via UI (Mute, hold/resume, transfer,
end call)
Yes Yes
PSTN calls Yes Yes
Visual Voicemail Yes No
911 support Yes Yes
Calendar and
Calendar Access and Meeting Details Yes Yes
Presence Integration Yes Yes
Exchange Calendar Integration Yes Yes
Contact Picture Integration Yes Yes
Corporate Directory Access Yes Yes
One-click Join for Meetings Yes Yes
Join Skype for Business meetings Yes Yes
Meeting Call controls (Mute/unmute, hold/resume, hang
up, add/remove participant)
Yes Yes
Meeting Details Yes No

More information:

Phones for Microsoft Teams

Buying and deploying Microsoft Teams IP phones:

About the author

Tom Arbuthnot

A Microsoft MVP and Microsoft Certified Master, Tom Arbuthnot is Principal Solutions Architect at Microsoft Collaboration specialists Modality Systems.

Tom stays up to date with industry developments and shares news and his opinions on his blog, Microsoft Teams Podcast and email list. He is a regular speaker at events around the world.

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Tom Talks Microsoft Teams and Microsoft 365 news and opinions