Exciting news in the Microsoft Teams carter space, Tendfor are now certified as the first “Extend model” certified contact center. What does Microsoft Teams Extend…
Microsoft Teams and Microsoft 365 news and opinions
Category: vendor
I’m fortunate to get to test out quite a lot of UC kit, but those who follow my blog know I don’t do a…
Tom Arbuthnot speaking at Call and Contact Centre Expo 2021, Microsoft Teams Contact Centres Options
Tom Arbuthnot speaking at Call and Contact Centre Expo 2021, Microsoft Teams Contact Centres Options
I am excited to be speaking at Call & Contact Centre Expo, ExCeL London on 16 Nov 2021. I will be talking about Microsoft…
Gartner has released their latest Magic Quadrant for Unified Communications as a Service, Worldwide. Authored by Rafael Benitez, Megan Fernandez, Daniel O’Connell, Christopher Trueman, Pankil…
An interesting development in Microsoft Teams Rooms. For some time, we have had certified solutions to add external physical “Audio Conferencing Processors” or DSPs which…