Tom Talks Microsoft Teams and Microsoft 365 news and opinions

Microsoft Teams Calling Plans for 8 new countries rolling out April to June

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Announced at Microsoft Ignite, Microsoft is going to offer first-party calling plans for 8 new countries, rolling out between April and June this year:

  • New Zealand
  • Singapore
  • Romania
  • Czech Republic
  • Hungary
  • Finland
  • Norway
  • Slovakia

This will bring the total countries Microsoft covers up to 24 directly from Microsoft:

  • Austria
  • Belgium
  • Canada
  • Denmark
  • France
  • Germany
  • Ireland
  • Italy
  • Portugal
  • Puerto Rico
  • Netherlands
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom (U.K.)
  • United States (U.S.)

Microsoft also has direct partnerships with Telstra for Australia and Softbank for Japan. For Softbank, your tenant must be in Japan. That used to be the case for Telstra too, but now you can actually utilize Telstra Calling Plans for your Australian users even if your tenant is homed elsewhere.

The much bigger news in the telephony space is Operator Connect for Microsoft Teams, which allows PSTN operators to make their services (phone numbers and calling plans) available to provision directly in the Teams Admin Center, meaning you can assign PSTN calling and PSTN conferencing numbers directly to end-users in a single admin experience.

About the author

Tom Arbuthnot

A Microsoft MVP and Microsoft Certified Master, Tom Arbuthnot is Principal Solutions Architect at Microsoft Collaboration specialists Modality Systems.

Tom stays up to date with industry developments and shares news and his opinions on his blog, Microsoft Teams Podcast and email list. He is a regular speaker at events around the world.

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Tom Talks Microsoft Teams and Microsoft 365 news and opinions