Tom Talks Microsoft Teams and Microsoft 365 Collaboration news and opinions

First Microsoft Teams Phones are Generally Available from Yealink. AudioCodes, Crestron and Polycom coming soon

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It’s official, both on the Microsoft documentation and the Yealink website, Yealink phones are the first generally available IP Phones Microsoft Teams. From the Microsoft documentation, it also looks like the Crestron M100 is GA, with more Crestron phones coming soon.

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Firmware and admin guides are available on the Yealink site:

 

Teams Phone user experience

From Microsoft documentation, User sign-in with credentials

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User sign-in via PC/smartphone

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Personal/shared mode

After successful sign-in, the user can choose whether the device will be used for personal use or in a shared conference room.

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The Teams phone experience is optimized based on the user’s selection.

Personal mode

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Shared mode

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Calling experience

The Microsoft Teams user can lift the handset or press the speaker button to launch the dial pad on the calling screen. Alternatively, the user can use the hardware buttons (if available) to dial out a number.

On-screen dial pad

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Meeting experience

The Microsoft Teams user can navigate to the meetings tab to view their meetings and use the Join button to join their Teams meetings.

Calendar view

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Meeting join view

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Voicemail

The Microsoft Teams user can access their voicemail when they navigate to the Voicemail tab.

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Feature list for desk phones and conference phones

FeaturesDesk Phone (Personal Mode)Conference Room Phone (Shared
Mode)
Authentication
Sign in with user credentialsYesYes
Sign in using PC/SmartphoneYesYes
Modern AuthenticationYesYes
Phone lock/unlockYesNo
Calling
Incoming/Outgoing P2P callsYesYes
In-call controls via UI (Mute, hold/resume, transfer,
end call)
YesYes
PSTN callsYesYes
Visual VoicemailYesNo
911 supportYesYes
Calendar and
Presence
Calendar Access and Meeting DetailsYesYes
Presence IntegrationYesYes
Exchange Calendar IntegrationYesYes
Contact Picture IntegrationYesYes
Corporate Directory AccessYesYes
Meetings
One-click Join for MeetingsYesYes
Join Skype for Business meetingsYesYes
Meeting Call controls (Mute/unmute, hold/resume, hang
up, add/remove participant)
YesYes
Meeting DetailsYesNo

More information:

Phones for Microsoft Teams https://docs.microsoft.com/en-us/MicrosoftTeams/phones-for-teams

Buying and deploying Microsoft Teams IP phones: https://docs.microsoft.com/en-us/MicrosoftTeams/buying-and-deploying-teams-ip-phones

About the author

Tom Arbuthnot

A Microsoft MVP and Microsoft Certified Master, Tom Arbuthnot is Principal Solutions Architect at Microsoft Collaboration specialists Modality Systems.

Tom stays up to date with industry developments and shares news and his opinions on his blog, Microsoft Teams Podcast and email list. He is a regular speaker at events around the world.

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Tom Talks Microsoft Teams and Microsoft 365 Collaboration news and opinions