Microsoft Teams can be a real phone for users with a real phone number. To get this functionality you need 2 things The “Phone System” licence, which is available as an add-on licence or bundled in Office 365 E5 – This is the ability for the client to act as a phone A Phone number and PSTN connectivity (line and minutes). PSTN is the Public Switched Telephony Network or the telephony network...
Reference: Microsoft Roadmap About Calling Plans We haven’t had any news on Microsoft provided calling plans (Microsoft providing user phone numbers and minutes) for over a year when Canada was added. It really feels like Microsoft have taken their foot off the gas with adding any more countries and that Direct Routing provided by carriers offers and easier and more global model. Microsoft cover...
Microsoft PSTN Calling Plans, allow Microsoft to provide your phone number and inbound and outbound phone calling from Office 365 with Skype for Business or Microsoft Teams. Microsoft also offer PSTN Audio conferencing inbound and outbound numbers from Office 365. The cost model for these is a licence per user, with a number of “included” minutes in the plan, and, if used, some scenarios that you...
Good news, Germany and Belgium PSTN Calling plans for user phone numbers are now out of preview and generally available from Microsoft for Skype for Business Online Phone System (previously called Cloud PBX) from today (1st November). According to the Microsoft Teams Roadmap, these should also be available by the end of the year for Microsoft Teams. That brings us up to 9 counties generally...