Tom Talks Microsoft Teams and Microsoft 365 news and opinions

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Microsoft Teams Client SDK coming to support partner Attendant Console Solutions

One good session from Inspire 2021 was on partners growing their Teams practice and the opportunity around Teams Phone. The session included a Teams Calling roadmap update. Image from The Year of Teams Phone – Grow Your Practice Most of this was already known about, but something public for the first time is “Client SDK to support ISV attendant console solutions”. What is an SDK? SDK stands for...

Dynamics 365 Microsoft Teams Integration Updates from Microsoft Inspire 2021

One of the big announcements from Microsoft Inspire last week was the integration between Microsoft Teams and Microsoft Dynamics 365, Microsoft’s enterprise resource planning (ERP) and customer relationship management (CRM) platform. Microsoft is “launching” the same news multiple times these days, as it was also announced at Ignite, the customer conference in March 2021. Tom Morgan did a good...

MS-740: Troubleshooting Microsoft Teams Exam Prep Learning Path

A few days ago I posted about the new MS-740: Troubleshooting Microsoft Teams (beta) exam. Skills measured Troubleshoot Microsoft Teams voice issues (15-20%) Troubleshoot issues with Microsoft Teams meetings and live events (20-25%) Troubleshoot federation issues (10-15%) Troubleshoot issues signing into Microsoft Teams (15-20%) Troubleshoot teams and channels (10-15%) Troubleshoot issues with...

Microsoft Teams high fidelity audio “Music Mode” for Music and Pro Microphones

Something I’m personally really excited about, Microsoft Teams is getting an option to set your sound to high fidelity. This can be used to reproduce music in high quality for things like online exercise classes, music classes or live music performances, but also to join teams meetings with more high-end microphones and not have teams compress and “optimise” the audio. It will provide the option...

New MS-740: Troubleshooting Microsoft Teams exam, Microsoft 365 Certified: Teams Support Engineer Associate

Thanks to Vlad Catrinescu for the heads up on this one. Microsoft has quietly released Microsoft 365 Certified: Teams Support Engineer Associate certification It’s a one exam certification, requiring you to pass the new Exam MS-740: Troubleshooting Microsoft Teams exam, going into beta on 8th July 2021 This exam measures your ability to troubleshoot the following technical tasks: Microsoft Teams...

Tom Talks Microsoft Teams and Microsoft 365 news and opinions