Tom Talks Microsoft Teams and Microsoft 365 news and opinions

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What is the Microsoft 365 Graph API Service Level Agreement (SLA)?

One of the conversations I often get involved in with enterprises is cloud services, risk, uptime and service level agreements. Microsoft Teams Service Level Agreement (SLA) A service-level agreement (SLA) is a commitment between a provider and customer to provide a documented level of service and uptime. For Microsoft Teams, the SLA is 99.9%. The Service level agreement offers service credits if...

Beta Graph API to Import Slack messages to Microsoft Teams teams and channels

OK, so technically the API documentation says import “third-party” platform messages to Microsoft Teams, but we all know Slack would be the primary use case. This actually got posted to Microsoft’s documentation a while ago, but they just promoted it with a blog post on the graph blog which is interesting. This beta API allows import from third-party platforms into a Teams channel, which was...

Microsoft Teams PSTN Call Records Log / Bill from Microsoft Graph API

A long asked for API feature, the ability to pragmatically collect the PSTN call records and charges from Microsoft Teams, e.g. the phone bill. Up until now, you have only been able to get this by exporting it from the Teams Admin Center into Excel, but now, in beta, you can collect these records from Microsoft Graph. It forms part of the call records API. The Microsoft docs for the API call:...

Microsoft Teams Policy-based compliance recording API is now Generally Available

Exciting news in Microsoft Teams, the updateRecordingStatus API, the Graph API that enables policy/compliance-based session recording, is now generally available. This API allows you to apply a policy to a Microsoft Teams user that enabled a bot to join all of their Microsoft Teams calls and meetings and enable a recording to meet various regulatory requirements. Since this is service-based, it...

Microsoft Teams Graph API Breaking Changes: Calls, Online Meetings and Beta

If you don’t access Microsoft Teams data via Microsoft Graph API, you have nothing to worry about and this is not for you. If you do, Microsoft just announced two breaking changes. For a long time, Microsoft have been running a Beta API endpoint and a v1.0 API endpoint for Graph for Microsoft Teams. I’ve talked about it before on the blog in the context of Microsoft Teams PowerShell. In the last...

Tom Talks Microsoft Teams and Microsoft 365 news and opinions