Tom Talks Microsoft Teams and Microsoft 365 news and opinions

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Microsoft Teams Backup & Restore Certification using Microsoft Teams Export APIs

A new Microsoft Teams certification has appeared, Microsoft Teams Backup & Restore Certification. “Microsoft Teams Backup & Restore certification assures customers that each participating partner’s solution has been tested and verified to provide the quality, compatibility, and reliability they expect from Microsoft solutions”. Veeam and Rubrik are the first two ISVs to...

What is the Microsoft 365 Graph API Service Level Agreement (SLA)?

One of the conversations I often get involved in with enterprises is cloud services, risk, uptime and service level agreements. Microsoft Teams Service Level Agreement (SLA) A service-level agreement (SLA) is a commitment between a provider and customer to provide a documented level of service and uptime. For Microsoft Teams, the SLA is 99.9%. The Service level agreement offers service credits if...

Beta Graph API to Import Slack messages to Microsoft Teams teams and channels

OK, so technically the API documentation says import “third-party” platform messages to Microsoft Teams, but we all know Slack would be the primary use case. This actually got posted to Microsoft’s documentation a while ago, but they just promoted it with a blog post on the graph blog which is interesting. This beta API allows import from third-party platforms into a Teams channel, which was...

Microsoft Teams PSTN Call Records Log / Bill from Microsoft Graph API

A long asked for API feature, the ability to pragmatically collect the PSTN call records and charges from Microsoft Teams, e.g. the phone bill. Up until now, you have only been able to get this by exporting it from the Teams Admin Center into Excel, but now, in beta, you can collect these records from Microsoft Graph. It forms part of the call records API. The Microsoft docs for the API call:...

Microsoft Teams Policy-based compliance recording API is now Generally Available

Exciting news in Microsoft Teams, the updateRecordingStatus API, the Graph API that enables policy/compliance-based session recording, is now generally available. This API allows you to apply a policy to a Microsoft Teams user that enabled a bot to join all of their Microsoft Teams calls and meetings and enable a recording to meet various regulatory requirements. Since this is service-based, it...

Tom Talks Microsoft Teams and Microsoft 365 news and opinions
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