Microsoft Inspire is Microsoft’s Partner conference. It’s to both celebrate the effort and win of Microsoft partners throughout the year and also for Microsoft to set out the partner opportunity and their areas of focus for their upcoming FY23. It’s a really good opportunity to directly hear where Microsoft think the market is going and what they are focusing on. Which should also be your areas...
In November 2021 Microsoft first used the term “contact center” when referencing Dynamics 365 Customer Service. It was the first signal Microsoft are actively moving into the contact center space. Dynamics 365 Customer Service leverages Azure Communication Service, the underlying platform that supports Microsoft Teams to add PSTN connectivity. At Inspire, the Microsoft partner conference, July...
Microsoft introduced the “Intelligent Camera” concept in September 2021, and it got a call out at the recent Microsoft Inspire (July 2022). What are Microsoft Teams Intelligent Cameras? Intelligent cameras are a set of Cameras for Microsoft Teams Room, from OEM providers including Jabra, Logitech, Neat, Poly and Huddly, which have special AI-driven abilities to track and frame people in the...
You can use this web page to input your Microsoft Teams Meeting ID and Passcode to join a Microsoft Teams meeting: Microsoft has added numeric meeting ID and alphanumeric passcode to Microsoft Teams meetings. This allows you to easily share just the number and passcode (a bit like a password) for people to join the meeting. Useful for scenarios where sharing the URL might be tricky...
Exciting news this week for organisations using Teams Phone. In March, at Enterprise Connect, Microsoft announced adding support for a number of digital enhanced cordless telecommunications (DECT) devices for Microsoft Teams, registering via Microsoft Teams SIP gateway. Many customers in industries such as retail and manufacturing are still heavy users of DECT and currently need to keep a PBX...