Tom Talks

Microsoft Teams and Office 365 news and opinions

Tom Arbuthnot at Cloud Comms Summit, London

I’m excited to be joining a panel at Cavell Group’s Cloud Comms Summit. The panel topic is, Mega Cloud Competition: Microsoft Opportunity or Threat? Established in 2015 the Cloud Comms Summit is the leading and largest vendor-agnostic event focused on the Cloud Communications industry. It is the biggest Service Provider event in Europe. The day consists of a series of panel sessions, keynotes and...

Shure ceiling and table array microphones certified for Microsoft Teams

It’s been a while coming since their initial announcement but now Shure’s Microflex Advance MXA910 Ceiling Array, MXA310 Table Array Microphone, and the IntelliMix P300 Audio Conferencing Processor are all certified to be used with Microsoft Teams. That means they are officially supported to be connected up to Microsoft Teams Rooms. The equipment is designed for demanding environments like...

Understanding and Reporting on Non-Discoverable Hidden Microsoft Teams

Public and Private teams In Microsoft Teams there are two types of team, Public and Private. Public means anyone in the organisation (tenant) can join the team at any time without any approval Private means owners of the team must admit new members. I’m not in love with the names as these types have no bearing as to there being external guests (from other organisations/tenants) in the team. Open...

Microsoft Teams will block clients older than 3 months and warn to update if client is older than 1 month

How does Microsoft Teams desktop client update? As a modern online service, the Microsoft Teams client desktop client auto-updates approximately every two weeks. Teams desktop client updates are released after internal testing and validation through the Technology Adoption Program (TAP). Updates are usually on a Tuesday. In rare scenarios when a critical update is required, Teams will bypass this...

CVP Jeff Teper takes over leadership of Microsoft Teams, What does it mean for the Future?

Exciting news this week. Jeff Teper, who is Microsoft Corporate Vice President of Office apps, SharePoint, OneDrive and Stream is taking over leadership of Microsoft Teams. CVP Brian MacDonald, who has been heading up Microsoft Teams, is retiring. MacDonald conceived of the product that became Microsoft Outlook and served as General Manager of the Microsoft Outlook team for its first release. In...

What is the Microsoft Teams Service Level Agreement? 99.9% Uptime

Microsoft Teams service is run by Microsoft and Microsoft provide customers with a Service Level Agreement. The Service level agreement offers service credits if Microsoft falls below its SLA. Service Credits are your sole and exclusive remedy for any performance or availability issues for any Service under the Microsoft Agreement and SLA. The Service Credits awarded in any billing month for a...

6 Power BI Reports for Microsoft Teams Call Quality Dashboard (CQD)

Call Quality Dashboard (CQD) is an online reporting tool that provides insight into the quality of calls made using Microsoft Teams. It is available at . Its functionality has come on leaps and bounds since the initial release, recently adding Near Real-Time (sessions appear in CQD in under 30 minutes), Personally Identifiable Information for 30 days (users full IP address, MAC address, BSSID...

How to edit Microsoft Teams IP Phone Device Name, Organization Asset Tag and Notes

All Microsoft Teams IP Phones are managed and updated through the Teams Admin Center (admin.teams.microsoft.com). Each Phones settings in the teams admin center has custom fields for organisations to use: Organization asset tag, Notes. You can see them if you click into a specific phone and details you can see them. However, there is no obvious way to edit them from this screen. You actually edit...

Tom Talks Microsoft Teams and Office 365 news and opinions