Competella is the third Contact Center to be Microsoft Teams Extend Certified. There are 14 contact centres certified for Microsoft Teams, but only Luware, Tendfor and Competella are certified for Extend. With Microsoft Teams Extend certified contact centres, customers can bring their own Contact Center PSTN connectivity via Microsoft Calling Plan, Operator Connect or Direct Routing. The...
Announced at Microsoft Ignite, and coming in early 2023, Microsoft Teams SIP Gateway will support analog phones. Allowing you to connect existing analog phones and specialist analog endpoints like door access systems or elevator phones. Which Analog Telephone Adaptors (ATAs) are supported with Microsoft Teams? Analog will be supported by connecting a compatible analog telephone adaptor (ATA)...
Well, I did not see this coming, but it makes sense for all parties, and most importantly, customers. Cisco will become a partner in the Certified for Microsoft Teams program for the first time. For those who don’t know, before being deep in the Microsoft UC world, I worked for a Cisco partner, one of the originals to launch Call Manager. I cut my VoIP teeth on Cisco before doing more and...
Exciting news announced at Microsoft Ignite, the Neat Frame and Neat Bar Pro are now officially Microsoft Teams certified, which means their entire portfolio of devices is now certified for Microsoft Teams. Near Bar – Microsoft Teams Room for small rooms Neat Bar Pro – Microsoft Teams Room for medium rooms Neat Pad – Microsoft Teams Panel Neat Board – 65-inch multi-touch...
Even though a lot of news will be coming at Microsoft Ignite, our October Update was still packed. Also for the first time this month, we invited several great industry experts to share their questions, opinions and thoughts at the end of the show. Empowering.Cloud reaches over 1,000 members Microsoft Teams optimized for Apple silicon rolled out Live professional language interpreters to a...