One of Microsoft Teams advantages is its tight integration to Office 365. Other UC/collaboration solutions can integrate with Microsoft Office/Office 365 but are limited to what Microsoft add-ins and APIs will allow. Now Microsoft is adding a configuration option that allows third-party UC providers to be the default for every meeting online. A feature that adds online meeting details to calendar...
Exciting news in the Microsoft Teams carter space, Tendfor are now certified as the first “Extend model” certified contact center. What does Microsoft Teams Extend Contact Center certified mean? Microsoft has a certification program for contact center solution providers. There are 3 models for contact centres to integrate with Microsoft Teams; Connect, Extend and Power. The Connect model uses...
Microsoft bought LinkedIn way back in 2016 in an all-cash transaction valued at $26.2 billion. At the time there was a lot of talk about the value of integrated LinkedIn to Microsoft Office 365 and Dynamics. Many years later we did see LinkedIn details in Outlook Contact cards, but not a great deal more. Now Microsoft has announced some LinkedIn integration into Teams. Users will be able to see...
Cisco’s “Cloud OnRamp for Microsoft 365” sees Cisco working together with Microsoft to use Microsoft 365 informed network routing. Microsoft’s Informed network routing provides a bi-directional data sharing channel between Microsoft and the SD-WAN solution, in this case, Cisco. This data, along with proactive and continuous link probing allows Cisco SD-WAN to choose the best route...
7th February: Initial blog, Microsoft Teams certified devices documentation, devices now have a certification end date. Update 9th February 2022: Further clarification on this is coming from Microsoft and partners shortly. I’ll further update the blog when I have more details. Customers can reach out to the OEM to understand their strategy for keeping the devices Teams certified. Microsoft...