Tom Talks Microsoft Teams and Microsoft 365 news and opinions

New features coming in Microsoft Teams IP Phones Firmware Update April 2020


This update will be rolling this out to Teams phone in mid-April 2020, It will be completed by early May. It adds the following features:

  • Redesigned calls app user interface with favourites (speed dial)
  • Custom ringtones
  • Managing delegates
  • Support auto-dial for extension dialing
  • Device management updates to support device categorization in Teams Admin Center

This updates the Teams application, Company Portal application, and Device Management agent. It includes bug fixes to the Teams application and the Company Portal application.

The last update was February 2020, Teams app version: 1449/, which brought us

  • Support for dynamic emergency calling on the phone lock screen
  • Hot desk feature bug fixes to address network outage scenarios
  • Sign in improvements
  • Device management bug fixes to address firmware version reporting
  • Bug fixes to the Teams application

About the author

Tom Arbuthnot

A Microsoft MVP and Microsoft Certified Master, Tom Arbuthnot is Founder and Principal at Empowering.Cloud as well as a Solutions Director at Pure IP.

Tom stays up to date with industry developments and shares news and his opinions on his, UC Today Microsoft Teams Podcast and email list. He is a regular speaker at events around the world.

  • So is this both a teams and a phone firmware update? Have to have both in order for it to function? We’re currently running polycom CCX500’s and this is what we have been waiting for.

  • Tom Talks Microsoft Teams and Microsoft 365 news and opinions