UC Today’s Rob Scott introduces Microsoft Teams experts, who make their big predictions for what will be happening in the Teams space in 2024.
Predictions include:
- Significant developments in mobility solutions
- More immersive end-user experience through Microsoft Teams Premium features
- Challenges for SMBs adopting new technologies such as Copilot
- Potential for Microsoft to introduce a comprehensive contact center solution
- Significant advances in Copilot which could redefine Teams Premium’s functionality
- Possible closer integration of Teams with social apps
- Evolution in voice-assisted technology within Teams
- Broader reach for Operator Connect
- Greater focus on teamwork leading to enhanced collaborative features within Teams
- Significant improvements in Teams Room experience
- Rise in adoption of Viva Engage
- Shift towards more robust employee engagement features within Teams
- more immersive end-user experience through premium features
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