Microsoft adding Microsoft Teams Calling Plans for 6 countries October 1st

In Office 365 Message Center Update MC221541, Microsoft have announced that on October 1st Microsoft will be adding Calling Plans for

• Austria
• Denmark
• Italy
• Portugal
• Sweden
• Switzerland

So far there are no details on the official documentation, but I will update this post when they appear.

There are two ways to get a user phone number and PSTN connectivity in Microsoft Teams

• A Microsoft provided Calling plan that includes your user phone number and a bundle of minutes
• Direct Routing – bringing your own Session Border Controller and Carrier connection, or having a third party carrier provide both as a service

Microsoft offers calling plans as a per-user licence. They bundle up a number of minutes and a phone number for users. All service is provided directly from Microsoft via Office 365 with no additional PSTN carrier contract.

Until now Microsoft has offered 10 countries

• Belgium
• Canada
• France
• Germany
• Ireland
• Puerto Rico
• Netherlands
• Spain
• United Kingdom (U.K.)
• United States (U.S.)

So that brings the total countries covered by Microsoft up to 16. Microsoft has not added a country since Canada in May 2018 so adding 6 countries is a big announcement.

There are also directly Office 365 integrated partners that offer calling plans Telstra for Australia and Japan with Softbank.