In Office 365 Message Center Update MC221541, Microsoft have announced that on October 1st Microsoft will be adding Calling Plans for
- Austria
- Denmark
- Italy
- Portugal
- Sweden
- Switzerland
So far there are no details on the official documentation, but I will update this post when they appear.
There are two ways to get a user phone number and PSTN connectivity in Microsoft Teams
- A Microsoft provided Calling plan that includes your user phone number and a bundle of minutes
- Direct Routing – bringing your own Session Border Controller and Carrier connection, or having a third party carrier provide both as a service
Microsoft offers calling plans as a per-user licence. They bundle up a number of minutes and a phone number for users. All service is provided directly from Microsoft via Office 365 with no additional PSTN carrier contract.
Until now Microsoft has offered 10 countries
- Belgium
- Canada
- France
- Germany
- Ireland
- Puerto Rico
- Netherlands
- Spain
- United Kingdom (U.K.)
- United States (U.S.)
So that brings the total countries covered by Microsoft up to 16. Microsoft has not added a country since Canada in May 2018 so adding 6 countries is a big announcement.
There are also directly Office 365 integrated partners that offer calling plans Telstra for Australia and Japan with Softbank.
