Microsoft offers a set of Power BI template reports for Call Quality Dashboard, the download has just been updated to include Matt Wade’s great Quality of Experience Report (QER). Matt used to distribute QER on his Github, moving it to a Microsoft download opens it up to some customers who are not allowed to download from Github. You can get QER 4.6 now in the CQD Power BI Query Templates...
Webinar registration here on June 8th. We (I work at Modality) are just about to launch a new Calls and Meetings module for Teamwork Analytics, our Microsoft Teams automation and reporting software. Teamwork Analytics already automate messages to users and report on Microsoft Teams usage and governance, now we are adding detailed Calls and Meetings information from Microsoft Call Records API...
Call Quality Dashboard (CQD) is an online reporting tool that provides insight into the quality of calls made using Microsoft Teams. It is available at . Its functionality has come on leaps and bounds since the initial release, recently adding Near Real-Time (sessions appear in CQD in under 30 minutes), Personally Identifiable Information for 30 days (users full IP address, MAC address, BSSID...
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At Modality Systems we love PowerBI, and have been using it for sometime in our Skype for Business performance management and user adoption practices. Microsoft are now offering a PowerBI reporting pack that can pull Office 365 usage data and present it in an a way that is easy to view and digest. Microsoft new Office 365 adoption content pack enables you to visualize and analyse Office 365 usage...