More great content coming from the SOF team
Details and registration here: https://www.skypeoperationsframework.com/academy?SOFTrainings
What’s new in SOF, January 2017 edition
17 Jan 2017 from 08:00 AM-09:00 AM PST
This session introduces you to the Skype Operations Framework (SOF) Operate Release, which covers what’s new in SOF since September 2016. This session covers updates to existing assets in the interim and new features that we have added to the SOF web site to make it easier to consume and use SOF.
Audience : CTOs, Architects, partner portfolio leads, Level : 200
Customer Journey : Get Deployed, Cloud Migration
Managing a high quality and reliable service delivery
18 Jan 2017 from 08:00 AM-09:00 AM PST
This session helps you to find answers for “How do I run a Skype for Business Online deployment to deliver great experience to my end users and value to the business?”. What’s involved in user experience, what is delivered by Microsoft and where are you responsible? This session helps you to be prepared for on-going operations and decide on an operations model.
Audience : Collaboration Lead/Architect, Service Owner, IT Admins, Level : 300
Customer Journey : Get Deployed, Cloud Migration
Roles and Responsibilities beyond Skype for Business operations
19 Jan 2017 from 08:00 AM-09:00 AM PST
Which teams are involved in running a Skype for Business Online deployment, what tasks need to be performed? This session helps you to identify the operational roles and map them to teams delivering these operational roles/functions. This allows you to align for operations early and make sure that all teams are ready to engage as soon as the pilot starts.
Audience : Collaboration Lead/Architect, Service Owner, IT Admins, Level : 300
Customer Journey : Get Deployed, Cloud Migration
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