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Issue Installing Office Web Apps: The server did not meet the following prerequisites: – Windows Update KB2592525 must be installed

I hit this on a recent install of Office Web Apps on Server 2008 R2, odd issue. After installing WAC I get this error:

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New-OfficeWebAppsFarm : The operation failed. The server did not meet the following prerequisites:

Windows Update KB2592525 must be installed.

Yet when you try to install that patch on Windows it won’t install:

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Full credit to Ayman Saleh for the solution on this one:

http://ucbeacon.blogspot.co.uk/2013/03/kb2592525-installation-failed-this.html

  • Download KB2592525 to C:\temp
  • In PowerShell browse to C:\temp
  • Run, Extract the MSU: expand Windows6.1-KB2592525-x64.msu –F:* .\files
  • Install using Pkgmgr: pkgmgr /ip /m:Windows6.1-KB2592525-x64.cab

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After that I can setup Office Web Apps fine:

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Published inLync

2 Comments

  1. soder soder

    Hi Tom,

    what is the result of this hack (with the pkgmgr)? We are faking that the update has been installed, even if it isnt?

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