Skip to content

Fixing Microsoft Word Blacked Out Numbers

Sometimes number formatting in a Word document gets corrupt and shows as black box, here is how to fix it:

image

  1. For each Heading, Modify / Numbering / None / OK

clip_image002

clip_image003

clip_image004

 

Once all Headings are set to no numbering, select a heading set to heading one

clip_image005

And select on the Home ribbon, the Multi-level List with Numbers and headings.

clip_image006

 

All Headings should now have the correct numbering:

clip_image007

Published inLync

53 Comments

  1. Markku Huittinen Markku Huittinen

    Thank’s Tom! At the same time, I have to say that why on earth I have to search some fixes to problems existing in Microsoft products all the time?

    • Mary Perez Mary Perez

      Me too. I’m just glad there are well-informed (experienced ?) folks who are willing to share what they know when my Microsoft world falls apart. Again.

  2. Erica Erica

    This is the first time this has ever happened to me, so I was dumbstruck. Thank you so much for your help – it worked perfectly.

  3. Matt Matt

    Happened to me just this morning on a raft of ISO documentation. I was no impressed. This fixed it though. Thanks

  4. LindaC LindaC

    This worked – I tried quite a few other solutions. Also, it was clear and easy to follow. Thank you.

  5. Boaz Michaely Boaz Michaely

    God bless you, Tom ! I wasted 2 hours trying to fix it myself before resolving to Google, and I’m so glad I found your post. You absolutely nailed it!

    Thank you so much !

  6. Joe Joe

    I found this solution elsewhere and it actually worked better without messing up 3rd and 4th levels of my lists in Word 2016:

    Place the cursor just to the right of the black box in any example of the affected heading.
    Hit ? (left arrow) and the black box should turn gray.
    Type Ctrl+Shift+S to bring up a style popup.
    Click Reapply.

  7. barbara faulkner barbara faulkner

    Thank you so much for taking the time to share this, I’d tried other solutions which worked in the very short term didn’t survive closing and re-opening the document. Yours does …. hooray.

  8. Silvia Silvia

    Hello there,
    this solution worked for a while and now the problem reappeared, but only for headings level one. I have tried to redo this a few times but the black square keeps reappearing. Any ideas?

  9. Jörn Jörn

    Thanks for posting the solution. Bad that Word corrupted the document but great that you knew the fix. :-D

  10. Stefano Stefano

    It worked for a while, but resurfaced.
    And it also occurrs with bulletted lists.

    Tom, if I send you the file, can you save us all from Microsoft’s misdeed and reluctance to fix this?
    Give us the knowledge of what is happening, how and and why.
    Then we can prevent it from happening until Microsoft decides to clear this.

  11. PA PA

    Hello,
    This was the easiest and best solution for this issue that appeared out of nowhere and I write a lot of documentation for my consulting business. Thanks!

  12. Shahid Shahid

    Wow. Simply awesome. I spent a lot of hours looking for different solutions and tried many of them but the problem just did not budge. Then I luckily found your solution and man I was relieved. Thank you so much. Keep helping people.

  13. katheryn katheryn

    At last I’ve nailed this numbered heading thing, thanks to your clear instructions ;)

  14. Thanks you Tom.
    Works fine 3 years later with the last Office 365 ProPlus version.
    Quick tip: You can use F4 function (named ReDo) to remove the numbering after remove a first time

  15. Michael Greenspan Michael Greenspan

    Me too. Other fixes caused the problem to return each time the document was open.

  16. Dan Dan

    Thanks, Tom! It almost worked for me but I had to do one extra step after setting Heading 1 to Multi-Level List. I had to right click on Heading 1 on the ribbon and select “Update Heading 1 to Match Selection”. Then headings 1, 2, 3, 4 updated correctly. I am using Word 2016 in case it works differently in this version.

  17. RequiredToUseWord RequiredToUseWord

    Thank you for this, it solved my problem. It’s a little frustrating though that such an obvious bug has no fix nearly 5 years on. I’m pretty sure MS has no intention of ever fixing this. They will keep calling people MVPs for knowing the workarounds for their bugs. Pretty clear that the legacy MS software is irredeemable. It’s just slowing dying.

  18. stephen stephen

    Another great MS “feature”! Following these instructions fixed the black box issue, but now the numbering scheme and indention are also erroneous. Time to waste an hour and cut and paste into a new document … hopefully the corruption doesn’t migrate there too, lest I email the copy to myself and use another computer altogether. Gotta love Windows with all these time-saving “features” that pop up right before deadlines!

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.