Exciting news in the Microsoft Teams carter space, Tendfor are now certified as the first “Extend model” certified contact center. What does Microsoft Teams Extend Contact Center certified mean? Microsoft has a certification program for contact center solution providers. There are 3 models for contact centres to integrate with Microsoft Teams; Connect, Extend and Power. The Connect model uses...
Gurdeep Singh Pall, Corporate Vice President Skype announced today that Microsoft has acquired Ray Ozzie’s team communication startup Talko, maker of an innovative mobile app for on-the-go business communications. “As part of the agreement, Talko employees will join the Skype team. Together, the new technology and talent will help us deliver great new features and capabilities in both Skype and...
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