Microsoft just announced a new program, Operator Connect Accelerator. The programme will allow certified partners to quickly onboard operators to Microsoft Teams Operator Connect. This blog covers what Operator Connect Accelerator (OCA) is, who the launch partners are and how it affects customers and telco providers. Firstly, to understand Operator Connect Accelerator, you have to understand...
Alongside releasing their 2022 Work Trend Index report today, Microsoft also announced Operator Connect Mobile. This is a fixed-mobile convergence (FMC) solution which will allow your mobile device to become a Teams Phone endpoint. Operator Connect Mobile will preview will begin in Q2 of 2022, with general availability beginning in the second half of 2022. Initial operator partners include BT...
Update 12th December 2021: Bring your own operator for PSTN audio conferencing in Microsoft Teams with Operator Connect Conferencing is now available Update 27th September 2021: Operator connect has moved from preview to generally available and Metaswitch has launched a managed SBC for Operator Connect service. Operator Connect is another option, alongside Calling plans and Direct routing, for...