Tom Talks Microsoft Teams and Microsoft 365 news and opinions

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Competella, part of Enghouse Interactive, Microsoft Teams Extend Contact Center Certified

Competella is the third Contact Center to be Microsoft Teams Extend Certified. There are 14 contact centres certified for Microsoft Teams, but only Luware, Tendfor and Competella are certified for Extend. With Microsoft Teams Extend certified contact centres, customers can bring their own Contact Center PSTN connectivity via Microsoft Calling Plan, Operator Connect or Direct Routing. The...

Tom Talks Microsoft Teams and Microsoft 365 news and opinions
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