On 3rd of February, I’m joining Mail Manager for a webinar, Microsoft Teams user challenges and the strategies to avoid them Mail Manager is an Outlook add-in to help project-based businesses eliminate their email management headache. In this webinar, I talk about some of the common end-user challenges and strategies to help your users avoid them. When to use chat and when to use a team? How to...
Microsoft Teams Update Podcast December 2020
Tom Arbuthnot on Will Rowe’s Careering Out of Control podcast
I recently joined my friend Will Rowe on his new Careering Out of Control podcast. He’s a recruiter focused on Microsoft technologies and is interviewing people from across the space for their stories and takes on career options and career management. He’s clocked up some great shows with the likes of Steve Goodman, Lesley Crook and Gregor Suttie. You can check out our discussion on all the usual...
Microsoft Teams Private teams no longer discoverable in search or directory
Public, Private and Org-wide teams In Microsoft Teams there are three types of team, Public and Private and Org-wide. Public means anyone in the organisation (tenant) can join the team at any time without any approval Private means owners of the team must admit new members. Org-wide, which is a special type of team that automatically adds everyone in the organisation organization to be a part of...
What is the Microsoft 365 Graph API Service Level Agreement (SLA)?
One of the conversations I often get involved in with enterprises is cloud services, risk, uptime and service level agreements. Microsoft Teams Service Level Agreement (SLA) A service-level agreement (SLA) is a commitment between a provider and customer to provide a documented level of service and uptime. For Microsoft Teams, the SLA is 99.9%. The Service level agreement offers service credits if...