Exciting news this week. Jeff Teper, who is Microsoft Corporate Vice President of Office apps, SharePoint, OneDrive and Stream is taking over leadership of Microsoft Teams. CVP Brian MacDonald, who has been heading up Microsoft Teams, is retiring. MacDonald conceived of the product that became Microsoft Outlook and served as General Manager of the Microsoft Outlook team for its first release. In...
Call Quality Dashboard (CQD) is an online reporting tool that provides insight into the quality of calls made using Microsoft Teams. It is available at . Its functionality has come on leaps and bounds since the initial release, recently adding Near Real-Time (sessions appear in CQD in under 30 minutes), Personally Identifiable Information for 30 days (users full IP address, MAC address, BSSID...
All Microsoft Teams IP Phones are managed and updated through the Teams Admin Center (admin.teams.microsoft.com). Each Phones settings in the teams admin center has custom fields for organisations to use: Organization asset tag, Notes. You can see them if you click into a specific phone and details you can see them. However, there is no obvious way to edit them from this screen. You actually edit...
One of the nice features of Microsoft Teams IP Phones is that they are all managed from the Teams Admin Center (TAC). This includes IP phone configuration, upgrades and even log collection. Under Devices / Phones you will find each phone If you click into a phone you can click “Download device logs” This sends a command to the phone to upload the logs to Office 365. It typically takes a few...
The latest UC Today Microsoft Teams Out Loud Podcast is now available on all the usual platforms. This month we talk about Lenovo ThinkSmart View $349 Microsoft Teams 8-inch screen Personal Video Endpoint Forrester Total Economic Impact (TEI) study of Microsoft Teams Cloud Voice January 2020 Upcoming Features from Microsoft Teams blog – focused on first line workers Events: UC Summit 2020...