Tom Talks

Microsoft Teams and Microsoft 365 Collaboration news and opinions

Polycom, Aasta and Radvision Visio Shapes

 

 
For some reason these only seem to be on the German Microsoft site, not complete sets but there are some useful shapes in there for Lync diagrams. Thanks to SwissUC for the original heads up

Direct Download link here

Antivirus Scanning Exclusions for Lync 2010 Server

As with most server products, Microsoft product a list of recommended antivirus exclusions for Lync Server. For reference, here are the recommended exclusions. To ensure that the antivirus scanner does not interfere with the operation of Microsoft Lync Server 2010, you must exclude specific processes and directories for each Lync Server 2010 server or server role on which you run an antivirus...

A quick look at the Lync Attendant Client / Operator Console

  With many phone systems, an Attendant or Operator Console is an expensive addition. Lync includes a free software attendant console right out of the box. Here are a few screen grabs from a recent demo I did You run the Lync Attendant client instead of the standard Lync client. Sign in looks very similar.   It’s deigned to be run full screen. You can see your contact groups to the...

Turn off 2nd incoming call alert/Call Waiting in Lync client on multiple machines (GPO/PowerShell)

Following my post on turning off the 2nd incoming call alert on Lync, Anders Hollsten asked if he could set this with a config policy to distribute it to all clients. The setting is held in the current windows sound scheme, which is held in the registry under HKCU:\AppEvents\Schemes\Apps\Communicator   When the Data field is full it plays that sound. If no sound is set the Data field is...

Update Snom Phone Firmware with PowerShell and HTTP POST

I cam across an issue where a customer needed to update a bunch of snom 300 phones to the latest OCS firmware but couldn’t use DHCP to dish out the firmware (which is a  much easier option). After playing around with the manual update process with the WebUI I thought I could probably send HTTP strings to the phone to get it to do the same thing. Enter a PowerShell Script that sends HTTP POST...

How to add a module to an AudioCodes Mediant 1000 Gateway

One of the nice things about the AudioCodes Mediant 1000 is that it is modular and it is easy to add modules. Here are the steps to add a module to the AudioCodes Mediant 1000 We start with a basic chassis with no ISDN connectivity (note no modules in the config. picture below) First shut the gateway down. Once it is powered down you can remove a blanking panel from the gateway   The modules...

How to do direct transfer and consultative transfer with Lync client voice calls

  Direct Transfers (transferring a call to another party without talking to them first) is pretty obvious in Lync client. Consultative Transfers (where you talk to the party you are transferring to before transferring the call) are slightly less obvious. This post gives an overview of how to do both.   Direct Transfer Answer the incoming call Click on the arrow at the bottom right and...

Tom Talks Microsoft Teams and Microsoft 365 Collaboration news and opinions