Tom Talks Microsoft Teams and Microsoft 365 news and opinions

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Microsoft 365 Business Voice for SMB now available worldwide, Up to 300 users Microsoft Teams Cloud Telephony single SKU

Huge news in the SMB voice space, Microsoft have now opened up the Microsoft 365 Business Voice SKU to over 70 countries via partner resellers (CSP, Cloud Solution providers), where the partner provides the telephony connectivity and minutes for the customer. Microsoft 365 Business Voice with partner calling plan is available in all countries where Microsoft PSTN audio conferencing is available...

Microsoft 365 Business Voice, up to 300 users Microsoft Teams Cloud Telephony, now available in USA, UK and Canada

Update: this is now available worldwide via CSP partners. More details here Microsoft 365 Business Voice Website here Microsoft 365 Business Voice includes: Microsoft Teams cloud-based phone system with advanced features including call transfer, multi-level auto attendants, and call queues. Microsoft provided a domestic calling plan with 3,000 minutes per user (for US users), per month within the...

Microsoft Business Voice – Single SKU for 1 to 300 seat Microsoft Teams, Calling Plan and Conferencing

I have been banging the drum for some time that Microsoft are missing a big market opportunity in the SMB space. Microsoft has a great value Office 365 SKU (Stock Keeping Unit, or “Licence”) in Office 365 Business for up to 300 users. Office 365 Business Premium and Business Essentials include Microsoft Teams, but up until now, you could not add PSTN audio conferencing numbers or phone...

UC Today Microsoft Teams Monthly Podcast May 2020

Every month I do a Microsoft Teams New Update Podcast/YouTube with UC Today. May is a bumper month for news and features! New Business Voice SKU Custom Backgrounds 3×3 Video Hands up feature Improved meeting join webpage New IP Phone firmware Direct media optimisation New Teams Consumer version Live events Yammer Communities / Yammer app Security and control improvements Microsoft Teams rooms now...

Controlling Microsoft Teams Guest Access on a per team basis

Microsoft Teams allows people external to the tenant, “guests” to be added to the team. This is called “guest access”. Guest access is different from “external access” (previously called federation), where a user on tenant A can have a 1:1 chat, voice or video call to a user in tenant B. By default, guest access is turned off on Office 365 tenants. Enabling Guest Access in Microsoft Teams and...

Understanding PSTN Dial-In Audio Conferencing with Microsoft Teams

Microsoft Teams is one product, but depending on what licences/SKU (Stock Keeping Unit) you have different features may be enabled or disabled. By default, Microsoft Teams comes with the ability to schedule or do ad-hoc online meetings (sometimes called conference calls or web conferences) for up to 250 people. This includes the ability to do VoIP (audio over the PC or mobile clients), Video and...

Slack working on Microsoft Teams “calling features” integrations via Public APIs, what does that mean?

On a call with RBC analyst Alex Zukin on Thursday, Slack CEO Stewart Butterfield announced: “We’re working on Teams integrations for calling features,”. So what could it be? Microsoft hasn’t replied to any request for comment, but a Slack spokesperson said Slack will be delivering this integration using publicly available APIs (Thanks Mary Jo Foley). No timeline for the integration was shared. So...

Understanding Microsoft Teams Calling Plans

Microsoft Teams can be a real phone for users with a real phone number. To get this functionality you need 2 things The “Phone System” licence, which is available as an add-on licence or bundled in Office 365 E5 – This is the ability for the client to act as a phone A Phone number and PSTN connectivity (line and minutes). PSTN is the Public Switched Telephony Network or the telephony network...

Tom Talks Microsoft Teams and Microsoft 365 news and opinions