Skype for Business Online and Teams Administration if currently split over 2 web portals, the new Microsoft Teams and Skype for Business Admin Center at https://admin.teams.microsoft.com/dashboard and the legacy Skype for Business admin center. The plan is to drive all functionality into the new admin center. Call Analytics and Call Quality Dashboard Online are also folding into the new admin centre.
As part of that process, Call Analytics is now “moving into” the new admin center.
“Call Analytics (Preview) is retiring on February 15, 2019. We’ve rolled out an improved Call Analytics experience in the Microsoft Teams & Skype for Business Admin Center.”
The current URL is here: https://adminportal.services.skypeforbusiness.com/analytics/home
Under the new admin portal, I went looking for it under “Analytics and reporting” on the new admin centre, but it is not there. My colleague Graham Cropley helped me find it. Go to:
Users / Search for a User / click on a user
Then go to call history
Auto-Attendants or Call Queues
Cloud Auto Attendant and Call Queues administration will also move from the legacy SfB portal to the new portal