Tom Talks Microsoft Teams and Microsoft 365 Collaboration news and opinions

Skype for Business Server 2019 Call Quality Dashboard, SCOM Management Pack and Capacity Calculator

Following the Skype for Business Server 2019 Debugging Tools, two more additions for Skype for Business Server 2019 have now been published by Microsoft.

 

Call Quality Dashboard (CQD)

image

Skype for Business Server 2019, Call Quality Dashboard (CQD) follows the Call Quality Methodology (CQM) and provides an alternative to the scorecard included in the Skype Networking Guide. In addition to a set of system reports that will be created as part of the install to help you view and diagnose network infrastructure issues affecting call quality, you will also be able to quickly and easily create additional reports tailored to your needs. It looks like it will work with down level server versions too:

This download works with the following software components:

  • Microsoft Lync Server 2013
  • Skype for Business Server 2015
  • Skype for Business Server 2019

More details: https://docs.microsoft.com/en-us/skypeforbusiness/management-tools/call-quality-dashboard/call-quality-dashboard

 

SCOM Management Pack

image

Skype for Business Server 2019, Management Pack contains comprehensive monitoring tools including:

  • End-to-End scenario availability from various locations.
  • Call reliability and quality perceived by real users.
  • Component health and performance.

Active Monitoring Management pack

  • Geographically distributable end-to-end scenario validation for Skype for Business Server 2019 deployments. This includes coverage for internal, remote and branch office users.
  • Increased scenario coverage in areas like AV Edge Connectivity and Exchange Unified Message Connectivity.
  • Enhanced troubleshooting logs to streamline root cause analysis of failures.

Component and User Management Pack

  • Increased reliability monitoring of real end-user calls and conferences.
  • Integrated media quality alerts driven from Quality of Experience (QoE) data reported by client applications.
  • Full event and performance monitoring for all Skype for Business Server 2019 roles.

More details: https://docs.microsoft.com/en-gb/skypeforbusiness/management-tools/use-scom-management-pack/use-scom-management-pack

Skype for Business Server 2019, Capacity Calculator

image

A spreadsheet for calculating hardware requirements based on the number of users, types of communication, and expected traffic.

More details: https://docs.microsoft.com/en-gb/skypeforbusiness/management-tools/capacity-planning-calculator

About the author

Tom Arbuthnot

A Microsoft MVP and Microsoft Certified Master, Tom Arbuthnot is Principal Solutions Architect at Microsoft Collaboration specialists Modality Systems.

Tom stays up to date with industry developments and shares news and his opinions on his blog, Microsoft Teams Podcast and email list. He is a regular speaker at events around the world.

Add comment

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Tom Talks Microsoft Teams and Microsoft 365 Collaboration news and opinions