Tom Talks Microsoft Teams and Skype for Business thoughts and news

Microsoft Teams PSTN Audio Conferencing and/or Cloud Phone System PSTN Calling Users must also have SfBO Plan 2 Assigned


An interesting issue that one of our senior consultants came across. Microsoft Teams users can now have PSTN Audio Conferencing (conferencing with phone numbers)  and/or Cloud Phone System and PSTN Calling Plans (a real phone number and make and receive calls). However these abilities can’t be assigned unless the user account also has Skype for Business Online Plan 2 Assigned.

Users get Microsoft Teams in pretty much all plans:


Skype for Business Plan 2 is in most E plans, event E1, so it’s not a huge issue for most customers, but it is not in Enterprise F1 (which does include Microsoft Teams)

SfBO Plans against Office 365 Plans:

So only really a cost/licencing concern if you are using Enterprise F1 and want to use Microsoft Teams for PSTN Audio Conferences or PSTN Calling, but also a workflow consideration for enabling users in Microsoft Teams.

About the author

Tom Arbuthnot

Tom Arbuthnot is Principal Solutions Architect at Unified Communications specialist Modality Systems. He is a Microsoft Certified Master and MVP, blogger, has a regular podcast with UCToday at and is a regular speaker at events including Microsoft TechEd and Ignite. He co-runs The Microsoft UC User Group London.

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Tom Talks Microsoft Teams and Skype for Business thoughts and news