Tom Talks Microsoft Teams and Microsoft 365 Collaboration news and opinions

Salesforce Retiring Chatter Messenger March 30, 2018, recommend Skype for Business

In December Salesforce notified customers that “Salesforce is retiring Chatter Messenger on March 30, 2018. At that time, you’ll no longer be able to use the feature, and Salesforce will not provide any support for it.”

Chatter Messenger is an pop out client that allowed Salesforce users to chat with people while they browsed other sites and used other applications, complete with buddy list. .Chatter Messenger has not been available in new orgs created after the Spring ’16 release. Salesforce have given plenty of notice.

Salesforce recommend Skype for Business: “We encourage you to migrate to Skype for Salesforce integrates Salesforce and Skype for Business®, so your sales and service reps can send and receive instant messages and see colleagues’ availability without leaving Salesforce.”

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Picture via: http://www.arkusinc.com/archive/2012/salesforce-chatter-messenger-a-review

About the author

Tom Arbuthnot

A Microsoft MVP and Microsoft Certified Master, Tom Arbuthnot is Principal Solutions Architect at Microsoft Collaboration specialists Modality Systems.

Tom stays up to date with industry developments and shares news and his opinions on his blog, Microsoft Teams Podcast and email list. He is a regular speaker at events around the world.

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Tom Talks Microsoft Teams and Microsoft 365 Collaboration news and opinions