Tom Talks Microsoft Teams and Microsoft 365 Collaboration news and opinions

Consult Transfer Button in Skype for Business On Office 2016 Insider Fast Channel

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Office 2016 Click-To-Run offers a number of channels (or branches) to allow you to test new features. Insider Fast is the earliest public channel, so as such is unsupported, features might not work, features might come and go, are subject to change, so this is not generally available. If you are unsure, then you probably shouldn’t be running this Channel.

What Insider Fast gives us is an early view of what might be coming, and one of my esteemed colleagues Rick Eveleigh noticed that on Insider Fast there is now a consult transfer button in Skype for Business.

When you hit Consult Transfer, you can choose a SfB User or put in a phone number

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When you choose a SfB User, it defaults to an IM window

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You can then escalate to voice and hit the transfer button (interestingly there is no option to IM, then hit the transfer button, notice above it does not appear)

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Once you have transferred it briefly shows you transfer complete (ignore the name, screenshot from a different test)

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If you input a phone number, non-SfB number it acts more like a “normal” consult transfer. First, you speak to the C Party (transfer target), then when you hit the transfer button the B and C parties are joined.

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In all cases Back to call returns you to the original call.

I also noticed a new style toast in this build:

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Again, this is a very early build, things might come/go/change, but hopefully, we’ll see this feature in the Current channel soon.

About the author

Tom Arbuthnot

A Microsoft MVP and Microsoft Certified Master, Tom Arbuthnot is Principal Solutions Architect at Microsoft Collaboration specialists Modality Systems.

Tom stays up to date with industry developments and shares news and his opinions on his blog, Microsoft Teams Podcast and email list. He is a regular speaker at events around the world.

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Tom Talks Microsoft Teams and Microsoft 365 Collaboration news and opinions