I’ve now been on Skype for Business Cloud PBX with hybrid on-premise PSTN connectivity for a couple of months and it’s working well.
One thing that is missing for Cloud PBX users is the Audio Test Service, where you can record a message and have it played back to you, to confirm your audio device and connectivity are good.
On Skype for Business Server you have the button here:
But in cloud PBX it’s missing
There are two workarounds:
Skype for Business Server Test Bot
Firstly if you are hybrid with Lync / Skype for Business server, you can lookup the Server test bot and add it to your Skype for Business Cloud PBX user buddy list
On Skype for Business Server, each bot is an applicaiton with a SIP URI. you can’t search it from the address list, but you can lookup the SIP URI with PowerShell
Get-CsApplicationEndpoint | Where-Object {$_.DisplayName -like “*audio test*”}
If you have more than one pool, more than one test bot will show up
Find the one for the pool you want and copy the SIPAddress
You can then add this SIP URI to your buddy list.
It won’t make the button appear on the dial pad, but the bot will be in your buddy list to call and test your audio.
Bonus Tip, if you want to test audio from one user to all the various pools, you could add more than one bot to your buddy list, but you would have to distinguish which is which as they all have the same display name
Skype Consumer Test Bot
The more interesting one is, if you have Skype Consumer federation enabled, you can just search for the Skype Consumer test bot and add it to your buddy list, no need for any PowerShell/Server access or Hybrid Server setup.
The Skype Consumer bot is called echo123
You can add it to your contacts:
It won’t accept your contact request, but it still ends up in your buddy list and can be called:
Calling the Skype Consumer Test Bot:
So 2 ways to test your audio if you are a Cloud PBX user.
Does it not show in the drop down from the “Primary device selection” icon in the bottom left anymore either?
Ben
No, it’s not an enabled service on Cloud PBX by the looks of it, so it doesn’t show up there either
Video calling to Skype for Business contacts is currently only supported in Skype for Windows desktop; video calling in Skype for Mac is coming soon.
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Great tip!
Thanks Tom
Glad it was useful Neeraj! :-)