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Call Quality Dashboard for Skype for Business Online now in Public Preview

Call Quality Dashboard (CQD), previously a free Microsoft add-on for Skype for Business Server, is now available in preview for Skype for Business Online Office 365 tenants.

More details on how to set it up and what it contains are on the Office 365 support page:  Turning on and using Call Quality Dashboard in Skype for Business Online. At the moment it’s a single page preview edition.

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Here are the steps to enable the preview.

From you Office 365 admin center, go into Skype for Business

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In the Skype for Business admin center, go to tools, then Skype for Business Online Call Quality Dashboard

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After around a minute in my case, I was asked to sign in again to activate

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Note, It may take a couple of hours to process enough data to display meaningful results in the app. In my case it took about 30 minutes before the charts started getting populated.

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The CQD Single Page preview edition dashboard includes a Tenant Data Upload  page, accessed by selecting the Tenant Data Upload link tag on the top right corner. This page is used for admins to upload their own information, such as mapping of IP address and geographical information, mapping each wireless AP and its MAC address, etc..

 

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About the author

Tom Arbuthnot

A Microsoft MVP and Microsoft Certified Master, Tom Arbuthnot is Founder and Principal at Empowering.Cloud as well as a Solutions Director at Pure IP.

Tom stays up to date with industry developments and shares news and his opinions on his Tomtalks.blog, UC Today Microsoft Teams Podcast and email list. He is a regular speaker at events around the world.

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Tom Talks Microsoft Teams and Microsoft 365 news and opinions