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Issue Installing Office Web Apps: The server did not meet the following prerequisites: – Windows Update KB2592525 must be installed

I hit this on a recent install of Office Web Apps on Server 2008 R2, odd issue. After installing WAC I get this error:

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New-OfficeWebAppsFarm : The operation failed. The server did not meet the following prerequisites:

Windows Update KB2592525 must be installed.

Yet when you try to install that patch on Windows it won’t install:

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Full credit to Ayman Saleh for the solution on this one:

http://ucbeacon.blogspot.co.uk/2013/03/kb2592525-installation-failed-this.html

  • Download KB2592525 to C:\temp
  • In PowerShell browse to C:\temp
  • Run, Extract the MSU: expand Windows6.1-KB2592525-x64.msu –F:* .\files
  • Install using Pkgmgr: pkgmgr /ip /m:Windows6.1-KB2592525-x64.cab

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After that I can setup Office Web Apps fine:

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About the author

Tom Arbuthnot

A Microsoft MVP and Microsoft Certified Master, Tom Arbuthnot is Founder and Principal at Empowering.Cloud as well as a Solutions Director at Pure IP.

Tom stays up to date with industry developments and shares news and his opinions on his Tomtalks.blog, UC Today Microsoft Teams Podcast and email list. He is a regular speaker at events around the world.

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Tom Talks Microsoft Teams and Microsoft 365 news and opinions